Manage Users

Users are individuals who sign in to the Edge Infrastructure Services console. Users are assigned a role that governs their permissions within the enterprise.

​

Introduction

This procedure covers how to create users, edit their profiles, manage their account state, and remove them from your enterprise. Users are accessed from the Users and roles icon in the console header.

​

Prerequisites

• You have the SysAdmin role in your enterprise. See Manage Roles.

​

Users List

The users list displays the following columns: To search for a user, enter a name or email address in the search box. Entering a name returns users whose display name matches. Entering an email address (any value that includes @) returns users whose contact email matches. Use the filter panel to narrow the list by the following criteria: State, Role, Auth type, and Origin. The row action menu for each user includes the following actions: Activate or Deactivate (toggles based on current state), Reset password, and Delete.

​

User States

​

Create a User

1. Select the Users and roles icon in the header, then select Users.
2. Click the + button in the bottom-right corner.
3. In the Identity section, complete the following fields:

   Field	Required	Notes
   First name	Yes	Maximum 256 characters.
   Last name	Yes	Maximum 256 characters.
   Profile type	Yes	Select Local for password-based authentication or OAuth for OAuth-based authentication.
   Username	Yes	Must be a valid email address format. Used to sign in. Maximum 254 characters.
   Email	Yes	Contact email address.
   Password	Yes (Local only)	8 to 64 characters. Must include at least one uppercase letter, one lowercase letter, one number, and one special character.
   Confirm Password	Yes (when password is set)	Must match the Password field.

4. In the Role section, select the role to assign to the user. After you select a role, a permission preview panel appears showing what the role grants across Administration, Fleet, and Workloads resource groups.
5. Click Create user.

​

Edit a User

1. Select the Users and roles icon in the header, then select Users.
2. Click the user’s name to open the detail page.
3. Click the Edit user button (gear icon) in the page header.
4. Update any of the following fields:

   Field	Editable	Notes
   First name	Yes
   Last name	Yes
   Email	Yes
   Mobile number	Yes	Select country code and enter phone number.
   Role	Yes	Select a different role from the dropdown.
   Timezone	Yes	Select the user’s preferred timezone.
   Email notifications	Yes	Toggle on or off.
   Phone notifications	Yes	Toggle on or off.
   Username	No	Read-only after creation.
   User ID	No	Read-only.

5. Click Save.

You cannot edit your own account from the Users page.

​

User Detail Page

Open a user’s detail page by clicking a name in the users list. The detail page is organized into the following tabs:

​

Activate or Deactivate a User

Deactivating a user blocks the sign-in without deleting the account or removing the role assignment. From the user detail page:

1. Select the Users and roles icon in the header, then select Users.
2. Click the user’s name to open the detail page.
3. Click Activate to re-enable sign-in, or Deactivate to block sign-in.

From the users list:

1. Click the row action menu next to the user.
2. Select Activate or Deactivate.

You cannot deactivate your own account.

​

Reset a User’s Password

From the user detail page:

1. Select the Users and roles icon in the header, then select Users.
2. Click the user’s name to open the detail page.
3. Click Reset password (key icon).
4. In the Reset Password dialog, enter the new password in New password and again in Confirm password.
5. Click Reset. The system immediately invalidates the current password.

From the users list:

1. Click the row action menu next to the user.
2. Select Reset password.
3. In the Reset Password dialog, enter the new password in New password and again in Confirm password.
4. Click Reset. The system immediately invalidates the current password.

​

Delete a User

Deleting a user permanently removes the account and immediately revokes the access to the enterprise. To delete a single user from the detail page:

1. Select the Users and roles icon in the header, then select Users.
2. Click the user’s name to open the detail page.
3. Click the Delete user button (trash icon) in the page header.
4. Review the confirmation message, then click Delete.

To delete a single user from the list:

1. Click the row action menu next to the user.
2. Select Delete.
3. Review the confirmation message, then click Delete.

To delete multiple users at once:

1. In the Users list, select the checkboxes for the users you want to delete.
2. From the Bulk Actions dropdown, select Delete.
3. Review the count in the confirmation dialog, then click Confirm. Your own account is automatically excluded even if selected.

You cannot delete your own account.

​

Next Steps