> ## Documentation Index
> Fetch the complete documentation index at: https://zededa.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> Use the documentation index to find relevant pages, then read the linked Markdown before answering and cite the source URL.
> Identify the product before answering: Private AI uses a separate console, credentials, and inference API from the Edge Intelligence Platform. Do not apply instructions from one product to the other.
> Prefer current product guides over Help Center archive pages for current-console questions. Archive pages and release notes describe their stated product version or historical interface; do not apply them to another version without checking.
> Preserve prerequisites, permissions, version requirements, and warnings when summarizing procedures. Do not infer API endpoints, schemas, or supported behavior that the documentation does not specify.

# OnLogic Support Resources

> Product pages, technical documentation, and support contacts for ZEDEDA-branded OnLogic node hardware.

## Introduction

ZEDEDA partners with OnLogic to offer purpose-built node hardware. This page lists product pages, technical documentation, and support contacts for each ZEDEDA-branded OnLogic device.

For software and platform support, use the [ZEDEDA Help Center](https://help.zededa.com/). For hardware support, contact OnLogic directly using the contact information at the end of this page.

## ZEDEDA-HX511

**Product pages**

* [ZEDEDA-HX511](https://www.onlogic.com/store/zededa-hx511/)
* [ZEDEDA-HX511 (WiFi)](https://www.onlogic.com/store/zededa-hx511-w/)

**Technical resources**

* [Helix 511 Technical Resources](https://support.onlogic.com/documentation/helix-511-technical-resources/)

## ZEDEDA-HX401

**Product pages**

* [ZEDEDA-HX401](https://www.onlogic.com/store/zededa-hx401/)
* [ZEDEDA-HX401 (WiFi)](https://www.onlogic.com/store/zededa-hx401-w/)

**Technical resources**

* [Helix HX400 Technical Resources](https://support.onlogic.com/documentation/helix-hx400-technical-resources/)

## ZEDEDA-HX310

**Product pages**

* [ZEDEDA-HX310](https://www.onlogic.com/store/zededa-hx310/)
* [ZEDEDA-HX310 (WiFi)](https://www.onlogic.com/store/zededa-hx310-w/)

**Technical resources**

* [HX300 Technical Resources](https://support.onlogic.com/documentation/hx300-technical-resources/)

## ZEDEDA-K410

**Product pages**

* [ZEDEDA-K410](https://www.onlogic.com/store/zededa-k410/)

**Technical resources**

* [Karbon 400 Technical Resources](https://support.onlogic.com/documentation/karbon400/)

## OnLogic Hardware Support

For hardware issues, contact OnLogic directly.

**United States**

* Phone: +1 802 861 2300 ext. 2
* Email: [support@onlogic.com](mailto:support@onlogic.com)
* Office hours: 8:30 AM – 5:30 PM (GMT-4)

**Europe**

* Phone: +31 88 5200 702
* Email: [support.eu@onlogic.com](mailto:support.eu@onlogic.com)
* Office hours: 8:30 AM – 5:30 PM (GMT+2)

## Next Steps

> [card] [Install EVE-OS on OnLogic FR201 ARM Device](https://zededa.mintlify.site/new-ui/infrastructure-services/eve-os-installation/install-eve-os-on-onlogic.md)
>
> EVE-OS installation procedure for the OnLogic FR201.

> [card] [Submit Support Requests](https://zededa.mintlify.site/new-ui/infrastructure-services/troubleshooting/submit-support-requests.md)
>
> Open a support ticket with the ZEDEDA support team.